How to Order from Proguns.com

At Proguns.com, your satisfaction is of paramount importance. To help you understand how we work and how we get your guns and accessories to you, we’ve created this step-by-step list of the purchasing process. If you have any questions, please feel free to contact us.

Once you have gone through the online checkout process using our secure shopping cart, your order is sent to Proguns.com, and one of our employees will personally look over it. The first and foremost requirement we check for is the legality of the order. Before we fill any order, we must verify that the products being requested are in complete compliance with the laws of the state to which the order will be sent. If the order is not allowed by law, then we will not fill it.

Please note that only full guns and lower halves are subject to state restrictions. These items must be sent to a licensed FFL dealer, and cannot under any circumstances be sent directly to the customer.

Accessories and upper receivers are generally not restricted, and these can be sent directly to the purchaser without need for an FFL.
Once we have received your order, you should receive a confirmation e-mail from us within 48 hours. This e-mail will verify that we have obtained your order, and it will also tell you if we can or cannot fill the order because of state restrictions.

It’s important to know that we do NOT charge your credit card until we verify the legality of your order. If we cannot legally fill your order because of your state’s particular laws and restrictions, then we will not process the order, and your credit card will not be charged. Only when your order is verified to be legal will we charge your credit card. However, please make sure that there is enough credit in your account to handle the amount of the purchase price at the time of purchase. Do not count on us waiting a few days to charge it.
If you have ordered non-restricted items, such as upper halves or accessories, we usually ship within 2-3 days after receiving your order.

Please see our Terms and Conditions page for details on cancelling an order.

Before we can process and send an order, you must send us the FFL of the licensed dealer to which you want your order sent, and included with this FFL must be your order number and/or your name. We will then contact this dealer to ensure they will accept the order for you, and then they must send us a copy of their FFL.

Once we have verified the legality of your order and received the FFL from the dealer of your choice, we then send the items you requested to that dealer. The dealer will run a background check on you to make sure you are not restricted from owning or purchasing any of your requested items. This service usually costs around $25, but it can vary depending on the dealer. The cost of the background check is NOT included in the Proguns.com invoice.

Finally, once the dealer has received your order and run a background check that reports you are allowed to purchase and own the items in your order, he or she will allow you to take your order from his or her store, and you will be the proud new owner of a high-quality product or products from Proguns.com.