Once you have picked up from your transferring FFL dealer it is non-returnable and non-refundable. If you do find a problem, please contact us before leaving the dealer with your purchase so that it can be documented.
In the unlikely event, Proguns mis-shipped your order; we will re-ship your order at our earliest convenience. If the original order cannot be shipped within 10 days we will credit your order.
We do not accept returns on any type of ammunition.
In the event you fail your background check or there are indications you are illegally purchasing the firearm for a third party and the transferring FFL is not able to complete the transaction the firearm will be returned to Proguns and there will be a re-stocking fee of 20% plus any shipping fees incurred by Proguns.
We do understand that at times there are exceptions to the rule, so please feel free to contact us with any questions and we will do our best to service you.